According to RBI guidelines, it is mandatory to have additional level of security for all online transaction using credit cards which is “Verified by Visa”. Credit card holder is suppose to verify each and all online transaction using a personal password. If the password does not match, transaction does not gets approved. Simple!

Today while I was making an online transaction and provided my password to complete the transaction, card provider site lead me to the following page

Err!! What’s that? Did you notice the error message? It does not say anything about the browser which I should be using for this card provider. A plain error message like this is ridiculous! What information does it give actually? Why there is no recovery steps? Why can’t the message include the supported browser list?

BTW, I did notice a link for “Terms and condition for verified by visa program” for this card provider and yes, the terms and condition also does not say anything about the browser/system requirement!

Searching the website of the card provider, I found FAQ for verified by visa program which mentions the browser requirement as “Microsoft Internet Explorer version 5.5 or above, or Netscape Navigator 4.7x.”. Awesome! Is netscape exists anymore? who is using it ?
( must be the developer who wrote the program )

No prize for guessing that I was using Firefox and I had to launch Internet explorer to complete my transaction.

Tags: error, Firefox, IE, netscape, visa